OFFC1225 : Help Desk Support

This course will aim to prepare students to hold an entry-level position in the help desk industry or a company. Companies now want to attract individuals who have balance of business, technical, and people skills to help make the help desk successful.

Prerequisites: None. Offered: Fall, Spring, Summer

Credit Breakout:  2.00 lecture,   0.00 lab,   0.00 other.

Student Expectations:
Each student will spend at least 4 hours per week preparing for class. Attendance is critical in this class.