Tourism and Travel
Courses
Tourism and Travel — A.A.S. Degree
| Course | Title | Credit |
| SMGT1660 | Introduction to Hospitality and Tourism | 2 |
This course introduces students to the largest industry in the world - tourism and hospitality. Learn about management and operations of tourism and travel organizations such as visitor and convention bureaus, travel agencies, hotels/motels/resorts, airlines, cruise lines, tour operators, car rental companies, casinos, amusement parks and more. Prerequisites: None. Prerequisites: Credit Breakout: 2.00 lecture, 0.00 lab, 0.00 other. | ||
| SMGT1690 | Successful Sales and Closing Strategies | 3 |
This course provides in-depth sales, proposal and presentation training. Customer satisfaction starts at the beginning of the sales process and continues through post-sale planning. The post-sale relationship is important to the sales cycle in order to retain the customer's business. Curriculum includes hands-on hospitality and tourism case studies and simulations that address the sales cycle from first visit to retention planning and action. Prerequisites: Credit Breakout: 3.00 lecture, 0.00 lab, 0.00 other. | ||
| TRVL1305 | Travel Information Systems | 3 |
Travel industry information systems, called Global Distribution Systems (GDS), are a tool essential to processing and documenting travel arrangements. Learn about the available services and systems used to process inquiries and reservations as well as manage client data and documents to ensure success. A variety of travel industry resources and references will be covered in addition to the Global Distribution Systems. "Long-tail" services, such as restaurant, theater, and limousine reservations will also be covered. You will have hands-on, practical experience with a Global Distribution System, such as WorldSpan GO! ResSM,, in this course. In addition, you will have access to a GDS, such as Worldspan, from your home via the Internet. Prerequisites: None. Prerequisites: Credit Breakout: 3.00 lecture, 0.00 lab, 0.00 other. | ||
| TRVL1310 | Global Tourism | 3 |
This course blends geography and culture to make tourism come alive. Discover tourism destinations throughout the world, their location, culture, climate, religions, traditions, and other pertinent travel facts that will help you be a knowledgeable and seasoned tourism professional. This course will provide you with the geographic knowledge and Internet research skills required of today's tourism professional. Prerequisites: None. Prerequisites: Credit Breakout: 3.00 lecture, 0.00 lab, 0.00 other. | ||
| TRVL1315 | Tourism and Travel Resources | 3 |
From literature to software and the internet, students will learn about the many resources that enhance travel and tourism revenue and efficiency. Topics covered include using an airline consolidator for international air travel, international travel documents, tours, cruises, group travel, rail travel and destination Web Sites. A Global Distribution System (GDS), such as Worldspan GO! Res, will be used as a resource and will also be available to students from home via the Internet. Curriculum includes front and back-office resources, such as ClientBase Plus and TRAMS. Extensive, hands-on practical experience is an integral part of this course. Prerequisites: None. Credit Breakout: 3.00 lecture, 0.00 lab, 0.00 other. | ||
| SMGT1685 | Hospitality and Tourism Guest Services | 2 |
Hospitality and tourism customers experience satisfaction when the combination of positive product AND service exist. In this course students will learn listening techniques and customer service skills. Hospitality and tourism case studies, tapes and other media give students first-hand experience in providing quality guest services. Problem solving is an important element of the curriculum. Prerequisite: None. Prerequisites: Credit Breakout: 2.00 lecture, 0.00 lab, 0.00 other. | ||
| Total | 16 | |
| Technical Electives | ||
| Students may select elective credits from ENTR, MKTC, SMGT or TRVL with the approval of advisor. | ||
| Total | 24 | |
| General Education | ||
| See the General Education section. | ||
| Total | 20 | |
| Total Program Requirements | 60 | |
Tourism and Travel — Certificate
| Course | Title | Credit |
| SMGT1660 | Introduction to Hospitality and Tourism | 2 |
This course introduces students to the largest industry in the world - tourism and hospitality. Learn about management and operations of tourism and travel organizations such as visitor and convention bureaus, travel agencies, hotels/motels/resorts, airlines, cruise lines, tour operators, car rental companies, casinos, amusement parks and more. Prerequisites: None. Prerequisites: Credit Breakout: 2.00 lecture, 0.00 lab, 0.00 other. | ||
| SMGT1685 | Hospitality and Tourism Guest Services | 2 |
Hospitality and tourism customers experience satisfaction when the combination of positive product AND service exist. In this course students will learn listening techniques and customer service skills. Hospitality and tourism case studies, tapes and other media give students first-hand experience in providing quality guest services. Problem solving is an important element of the curriculum. Prerequisite: None. Prerequisites: Credit Breakout: 2.00 lecture, 0.00 lab, 0.00 other. | ||
| SMGT1690 | Successful Sales and Closing Strategies | 3 |
This course provides in-depth sales, proposal and presentation training. Customer satisfaction starts at the beginning of the sales process and continues through post-sale planning. The post-sale relationship is important to the sales cycle in order to retain the customer's business. Curriculum includes hands-on hospitality and tourism case studies and simulations that address the sales cycle from first visit to retention planning and action. Prerequisites: Credit Breakout: 3.00 lecture, 0.00 lab, 0.00 other. | ||
| TRVL1305 | Travel Information Systems | 3 |
Travel industry information systems, called Global Distribution Systems (GDS), are a tool essential to processing and documenting travel arrangements. Learn about the available services and systems used to process inquiries and reservations as well as manage client data and documents to ensure success. A variety of travel industry resources and references will be covered in addition to the Global Distribution Systems. "Long-tail" services, such as restaurant, theater, and limousine reservations will also be covered. You will have hands-on, practical experience with a Global Distribution System, such as WorldSpan GO! ResSM,, in this course. In addition, you will have access to a GDS, such as Worldspan, from your home via the Internet. Prerequisites: None. Prerequisites: Credit Breakout: 3.00 lecture, 0.00 lab, 0.00 other. | ||
| TRVL1310 | Global Tourism | 3 |
This course blends geography and culture to make tourism come alive. Discover tourism destinations throughout the world, their location, culture, climate, religions, traditions, and other pertinent travel facts that will help you be a knowledgeable and seasoned tourism professional. This course will provide you with the geographic knowledge and Internet research skills required of today's tourism professional. Prerequisites: None. Prerequisites: Credit Breakout: 3.00 lecture, 0.00 lab, 0.00 other. | ||
| TRVL1315 | Tourism and Travel Resources | 3 |
From literature to software and the internet, students will learn about the many resources that enhance travel and tourism revenue and efficiency. Topics covered include using an airline consolidator for international air travel, international travel documents, tours, cruises, group travel, rail travel and destination Web Sites. A Global Distribution System (GDS), such as Worldspan GO! Res, will be used as a resource and will also be available to students from home via the Internet. Curriculum includes front and back-office resources, such as ClientBase Plus and TRAMS. Extensive, hands-on practical experience is an integral part of this course. Prerequisites: None. Credit Breakout: 3.00 lecture, 0.00 lab, 0.00 other. | ||
| Total | 16 | |
| Total Program Requirements | 16 | |